Helplines and Emergencies

  • 999
    Emergency Services (999 / 112)

    In case of a life-threatening emergency or immediate risk of acting out.

  • 116 123
    Samaritans (116 123)

    Free, confidential, available 24/7. Call 116 123.

  • 85258
    SHOUT Crisis Text Line

    24/7 text support by trained volunteers. Text SHOUT to 85258.

Loved Ones: What to do during a crisis?

During an intense emotional crisis (acute anger, abandonment anxiety, urge to self-harm), verbal logic is often ineffective. Here are some guidelines to de-escalate the situation.

What Helps (Do)

What Aggravates (Don't)

Associations and Support

  • Mind

    Information and support on borderline personality disorder for patients and their loved ones in the UK.

    Visit Mind Website
  • Rethink Mental Illness

    Information and support for people severely affected by mental illness and their families.

    Visit Rethink Website
  • Borderline Arts

    A UK charity focusing specifically on Borderline Personality Disorder through the arts.

    Visit Borderline Arts

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